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Texan Wire Wheels  |  Home  |  Customer Service  |  Frequently Asked Questions

Frequently Asked Questions

Questions and answers about Texan Wire Wheels' wheel rims.

 
1. There’s a rumor that Texan Wire Wheels™ rims need to have some sort of finishing work done to them before they can be used. Is that true?
  ABSOLUTELY NOT! Our rims are 100% ready to be useable right out of the box. No additional work needs to be done to them to make them useable! We guarantee 100% satisfaction RIGHT OUT OF THE BOX.
   
2. Where are Texan Wire Wheels' rims manufactured? Are they imported?
  Our rims are made right here in the U.S.A., in our California production facility. In case you didn't know this, the original 1983- and 1984-vintage rims were made in Mexico.
   
3. How does a Texan Wire Wheels product differ from another?
  (1) Texan Wire Wheels™ 30 Spoke wheels are more durable than the original. (2) Our products are made of solid steel. (3) The hub of an original 1983- or 1984-vintage wire wheel is made of pewter which is traditionally between 85 and 99% tin...a much softer, less durable and easily breakable material. If left untreated, pewter will oxide to a dull gray over time.

In essence, our product is a modified version of the original by changing the hub design and making the '83s™ & '84s™ wire wheel products durable and stable. So, with an original on one side of a car and a Texan Wire Wheels™ product on the other side of the car, there would be no visible difference between the two.
   
4. Why can't you ship to a different address than my billing address?
  To protect you and ourselves from costly fraudulent orders, Texan Wire Wheels will only ship to the billing address on file with your credit card company.
   
5. How much is shipping?
  Please visit our products section for the shipping cost for each product.
   
6. Who does Texan Wire Wheels use for shipping?
  We ship via UPS.
   
7. Do you offer a wholesale program for dealers?
  Yes. To find out if you qualify, please request a catalog and ensure you complete the requested information. Start here.
   
8. What are your business hours?
  Our business hours are listed here.
   
9. What is your return policy?
  Please visit our shipping and returns section for detailed information regarding returns.
   
10. Do you carry or manufacture other wheels not listed on your website?
  Everything Texan Wire Wheels' carry is listed on the website.
   
11. Can I pay with my Visa or MasterCard debit card?
  Yes, but we can only process the daily limit every day until you have been charged the full amount. Once this is complete, your order will be processed and shipped.
   
12. Does Texan Wire Wheels offer sponsorships?
  Texan Wire Wheels does not offer sponsorships at this time.
   
13. How long will it take for my order to get to me?
  Orders are processed within three business of payment confirmation. Please allow up to four (4) weeks for delivery.
   
14. Can I buy an odd number of wheels (i.e. one or five)?
  Yes, but you will first need to purchase a set of wheels or have purchased a set in the past. To purchase an odd number of wheels, please call our sales department at 1.877.847.9264 and press option 1.
   
15. Is it difficult to install my wheels?
  Installing your new wheels is as simple as putting on your spare tire. Check out our tech support section for a guide on installing your wheel rims.
   
16. Where can I obtain wheel nuts, hub rings and valve stems for my new wheels?
  Currently, we do not carry wheel nuts, hub rings or valve stems on our website. They are easily purchased from almost any auto supply store. We do, however carry round and oval wheel washers on our website.
   
17. How is my order prepared and packaged for shipping?
  A typical wheel order is prepared in three steps:
  1)  Your wheels are pulled from our warehouse shelves.
  2)  Your wheels are wrapped in thick protective plastic, protective guards are placed on each of

 

the each wheel, and thick cardboard layers are placed on the face of the wheels.

  3)  They are then packed into boxes for shipping and sent to you!
   
18. What bolt patterns does Texan Wire Wheels' 30 Spoke wheels fit?
  Our wheels fit bolt patterns: 5on4.5, 5.5, and 5on4.75.
   
19. What is the lug nut size of Texan Wire Wheels' rims?
  Our lug nut is 5 lug unilug.
   
20. How do I clean and/or polish my Texan Wire Wheels' rims?
  Try not to use water on the wheels. If you do use water, make sure you use an air compressor to blow the water off and out of the wheels, including small crevices. To polish your wheels, we recommend using a product called "Never Dull" which can be purchased from any auto parts store.
 
 
 
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The following trademarks of Texan Wire Wheels, LLC are Registered in the U.S. Patent & Trademark Office: texanwirewheels.com®, 1.877.SWANG®, Super Poke®, Extreme Poke®, ‘83s®, ‘84s®, ELBOW®, SWANGAS® and GOT SWANGAS? ®. The following are trademarks of Texan Wire Wheels LLC: Texan Wire Wheels, TWW, the TWW logo, 30spoke, If You Ain’t Pokin’ … You Must Be Jokin’, Swang, Poke, Gold, Gorillas, Gorilla Poke, Orangatang Poke and Ridiculous Poke.