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Packing |
| Every order
that Texan Wire Wheels ships out is carefully wrapped and
packaged by hand to secure against damage during shipping. |
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Shipping Cost |
We update prices and products regularly, therefore our shipping costs
may also reflects the new pricing and products. Please call
customer service at
1-877-84-SWANG™ to ensure that your payment will include the correct shipping amount. |
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Delivery |
| Orders are
processed within three business of payment confirmation.
Delivery is within 7-10 business days after shipping. |
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Order Tracking |
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Unfortunately, Texan Wire Wheels cannot provide UPS tracking numbers to customers due to increased risks of credit card and mail fraud. Please call TWW customer service at
1-877-84-SWANG™ regarding order updates. |
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Returns |
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Order Cancellation / Refusal |
| Refusal to accept a shipped order is subject to a $100 per wheel set restocking fee + shipping cost. |
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Exchanges For Defective / Damaged Products |
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All sales are final. Texan Wire Wheels does
not offer refunds. |
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1) Customer must notify Texan Wire Wheels by phone at
1-877-84-SWANG™ or email at
30spoke@texanwirewheels.com
within 48 hours of order receipt that an exchange is
requested. |
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2) Texan Wire Wheels only grants exchanges for damaged or defective product and only if the product usage is in accordance with our warranty. Please ensure that you read our
Warranty. |
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3) Merchandise and accessories must be properly packaged and shipped in brand new condition. All exchanges are carefully inspected to verify brand new condition. |
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